Summarize Gmail support emails with Gemini and post to Slack

Summarize Gmail Support Emails with Gemini and Post to Slack

This workflow automatically checks your Gmail inbox for new support emails, summarizes them using Google Gemini and posts concise summaries directly into Slack. Instead of manually reading long support emails, your team can stay updated with short, actionable insights in real-time.

Who’s it for

Customer Support Teams – to stay on top of support tickets without reading lengthy emails. Operations Managers – who need quick insights on issues raised by customers. Engineering Teams – who want alerts and summaries of support escalations in Slack. Founders/Execs – who prefer high-level summaries rather than full email threads.

How it works

1. Gmail Trigger – Check Support Emails The workflow runs every minute to detect new incoming emails in your support inbox.

2. Forward Email to Gemini for Summarization

Extracts the email body and prepares it for the LLM model.