Send AI-parsed restaurant orders and status updates via Telegram and Google Sheets

🍕 AI-Powered Restaurant Order & Notification System A Complete n8n Workflow for Automated Ordering and Customer Updates

This professional n8n workflow provides an end-to-end solution for small restaurants. It includes a Telegram Customer Bot for placing orders and an Automated Notification System that updates customers via Google Sheets.

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📖 Description

This system eliminates the need for manual order taking and status updates. It features:

1. AI Order Bot: Customers chat with a Telegram bot to view the menu and place orders. An AI agent (Claude Haiku) parses natural language (e.g., "2 pizza + 1 coke") into structured data. 2. Order Management: Orders are saved automatically to Google Sheets for staff to manage. 3. Real-Time Notifications: As staff change the status in the sheet (e.g., to Preparing or Ready), n8n instantly notifies the customer via Telegram.

Key Bot Commands

| Command | Description | | :--- | :--- | | /start | Welcome message and instructions | | /menu | View today's food and drink offerings | | /help | See all available commands | | STATUS [Queue ] | Check the live status of an order | | CANCEL [Queue ] | Cancel an order (only if Pending) | | /myorders | View your last 5 orders |