Route and log incoming emails with GPT-4, Excel 365 and Telegram

AI Email Analyzer with Department Routing and Excel Logging (n8n Workflow)

Overview

This workflow automatically analyzes incoming emails using AI, categorizes them, routes them to the appropriate department, logs the results in Excel 365, and sends notifications to the responsible team member via Telegram.

It helps teams automate email triage, prioritize issues, and ensure that important messages are routed to the correct department without manual sorting.

This workflow is designed to be scalable, easy to configure, and adaptable for multiple business use cases such as support management, internal operations, finance monitoring, and technical issue tracking.

Features

- AI-powered email analysis - Automatic email categorization - Department routing based on AI classification - Priority detection (High / Medium / Low) - Attachment detection - Action-required detection - Spam filtering - Excel 365 email logging - Department contact lookup from Excel - Telegram notifications to the responsible team member - Modular workflow design for easy extension ------------------------------------------------------------------------

How It Works