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Route AI tasks with OpenAI GPT‑4.1‑mini and confidence‑based email fallback

Overview This workflow intelligently routes incoming user requests using AI-powered task classification. It determines whether a task is simple or complex, assigns a confidence score, and dynamically delegates executi...

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Overview This workflow intelligently routes incoming user requests using AI-powered task classification. It determines whether a task is simple or complex, assigns a confidence score, and dynamically delegates execution to the appropriate agent.

If the confidence score is too low, the workflow triggers a fallback email alert for manual review—ensuring reliability and preventing incorrect automation.

This design improves response accuracy, enables scalable automation, and introduces human-in-the-loop safety for uncertain scenarios.

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How It Works

1. Webhook Trigger - Receives incoming user requests.

2. Workflow Configuration - Stores the user request and confidence threshold.

3. Supervisor Agent - Analyzes the request. - Classifies it as simple or complex. - Returns a confidence score and reasoning.