Recover missed calls with Twilio, Slack and Google Sheets

Never lose an inbound lead because someone missed the phone.

This workflow captures missed inbound calls from Twilio, logs them, notifies your team, and instantly sends a context aware SMS to the caller. It automatically adapts messaging based on business hours, ensuring fast response during working hours and clear expectations after hours.

Built for small service businesses, agencies, clinics, and local operators who rely heavily on phone calls.

How it works

1. Receives inbound call events from Twilio via webhook

2. Filters for failed, busy, or no answer call statuses

3. Checks whether the call happened during business hours

4. Logs call details to Google Sheets for tracking and follow up