Real estate chatbot with AI property matching and automated calendar scheduling

Description A comprehensive real estate chatbot automation system that handles customer inquiries, property searches, and appointment scheduling through intelligent conversation flows and email processing.

How it works? This template creates an end-to-end real estate automation system that handles customer inquiries from initial contact through appointment booking.

1. Customer Entry Point - Webhook receives customer messages from chat interface - Link detection checks if customer shared property URLs - Smart routing - if property link found, fetch details immediately; otherwise proceed to chat

2. AI Content Processing - Content filter (PRIORITY) - blocks non-real estate queries upfront - Information extraction - scans messages for personal details and property requirements - Human handoff detection - identifies requests for live agent assistance

3. Data Collection Phase - Sequential gathering: Personal info (name → phone → email) then property needs - Smart validation - phone format, email structure, budget parsing - No redundancy - never asks for information already provided - PostgreSQL storage - saves customer data and conversation memory

4. Property Search & Matching - Database query filters properties by type, location, budget, availability - Image enhancement - fetches property photos from media storage - Results ranking - returns top 5 matches sorted by price

5. AI Response Generation - GPT-4 formatting creates engaging, professional property listings - Visual enhancement - includes property images and key details - Personalized tone - acknowledges customer preferences

6. Appointment Automation - Gmail monitoring - checks for appointment confirmations every hour - Calendar integration - creates, updates, deletes appointments automatically - Smart scheduling - checks availability, suggests alternatives for conflicts - Email responses - sends confirmations and follow-ups