Monitor Google reviews and draft GPT-4o-mini replies via Gmail daily

You activate this workflow once and it checks your Google reviews every morning at 9AM without any action from you. It fetches your latest reviews, classifies them as positive or negative, and uses GPT-4o-mini to write a personalised reply draft for each one. You receive a clean daily email with all drafts ready to copy and paste straight into your Google Business Profile. Built for local business owners, agencies, and reputation managers who want to stay on top of reviews without checking manually every day.

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What This Workflow Does

Fetches live reviews daily — Pulls your latest Google reviews from the Places API every morning so you never miss a new one.

Classifies each review automatically — Separates positive reviews (4–5 stars) from negative reviews (1–3 stars) so the AI writes the right tone for each.

Skips days with no activity — If no reviews exist for your business, the workflow stops cleanly and sends no email — no noise in your inbox.

Generates personalised reply drafts — GPT-4o-mini writes a unique reply for every review, referencing the reviewer's name and specific comments.

Handles negative reviews professionally — Negative replies include a sincere apology and an offline resolution offer — never defensive or argumentative.