Monitor candidate email SLA breaches with Gmail and send Slack alerts
Gmail Candidate Email SLA Monitoring & Slack Alert Workflow This workflow automatically monitors candidate emails received in the last 24 hours and checks whether a recruiter has replied within the same thread. If no ...
Template notes
Gmail Candidate Email SLA Monitoring & Slack Alert Workflow
This workflow automatically monitors candidate emails received in the last 24 hours and checks whether a recruiter has replied within the same thread. If no reply is found, it flags it as an SLA breach and sends a Slack alert to an available team member (active if possible, otherwise random). This helps ensure timely communication with candidates.
Quick Implementation Steps
1. [Login to your n8n account](https://n8n.partnerlinks.io/om1efg2qgvwi). 2. Set up the Scheduler node (e.g., every 5 minutes or as preferred). 2. Connect your Gmail account and fetch emails from the last 24 hours. 3. Filter candidate emails using sender domain and label/category. 4. Use thread analysis to detect if a reply exists. 5. Connect Slack and fetch channel members. 6. Check presence and select an active (or random) user. 7. Send alert message via Slack using user ID. 8. Activate the workflow.
What It Does
This workflow continuously monitors incoming emails from candidates and ensures that no message goes unanswered. It focuses specifically on emails received within the last 24 hours and identifies conversations that have not received a reply from the recruiter.
Once emails are fetched, the workflow filters relevant candidate communications based on sender domain and label/category. It then retrieves the full email thread and analyzes whether any reply has been sent from the recruiter’s side. If no reply exists in the thread, it is marked as an SLA breach.
To ensure quick action, the workflow integrates with Slack. It checks the availability of team members and intelligently selects an active user. If no one is active, it assigns the alert to a random team member, ensuring accountability and timely follow-up.