Jira ticket creation from Google Forms with sheet updates and email notifications

Description

Automated workflow that creates Jira issues directly from Google Forms. The flow validates and normalizes the data, creates the Jira issue, writes the key back to the Google Sheet, and sends a Gmail notification.

Context

This template bridges lightweight Google Forms with enterprise Jira. It enables instant ticket creation while keeping Jira the single source of truth. The flow is idempotent (no duplicates) and production-friendly, with clean field normalization and safe mappings.

Target Users

- Product / Ops teams running request portals on Google Forms - Engineering managers who need quick Jira integration without custom UI - Project managers who track intake in Google Sheets but want Jira as the system of record - Orgs that want controlled ticket creation without exposing Jira directly

Technical Requirements

- Jira Cloud project + API email + API token + “Create issues” permission - Google Form + response Sheet - Gmail credential for notifications