workflows.fit
Back to n8n workflows
n8n templateFreeBy tanaypant

Incident response workflow - Part 3

This workflow is the third of three. You can find the other workflkows here: 1. [Incident Response Workflow - Part 1](https://n8n.io/workflows/353) 2. [Incident Response Workflow - Part 2](https://n8n.io/workflows/354...

CommunicationDevelopmentProductivityCore NodesMattermostJiraPager DutyWebhook
Loading interactive preview...

Template notes

This workflow is the third of three. You can find the other workflkows here:

1. [Incident Response Workflow - Part 1](https://n8n.io/workflows/353) 2. [Incident Response Workflow - Part 2](https://n8n.io/workflows/354) 3. [Incident Response Workflow - Part 3](https://n8n.io/workflows/355)

We have the following nodes in the workflow: 1. Webhook node: This trigger node listens to the event when the Resolve button is clicked. 2. PagerDuty node: This node changes the status of the incident report from Acknowledged to Resolved in PagerDuty. 3. Jira Software node: This node moves the incident issue to Done. 4. Mattermost node: This node publishes a message in the auxiliary channel mentioning that the incident has been marked as resolved in PagerDuty and Jira. 5. Mattermost node: This node publishes a message in the specified Incidents channel that the incident has been resolved by the on-call team.