Handle WhatsApp customer chats with Evolution API, Claude, Notion, and Sheets

WhatsApp AI Chatbot with Evolution API + Notion CRM

What this template does

This workflow turns your WhatsApp Business number into a 24/7 AI-powered customer assistant — without any third-party chatbot platform. It receives incoming WhatsApp messages via Evolution API, understands the customer's intent, generates a conversational response using Claude AI, and sends it back — all within seconds.

When the conversation requires human attention, the bot alerts you on Telegram and automatically pauses itself for that contact in your Notion CRM so you can take over seamlessly.

This is a production-ready workflow built to handle real inbound traffic. It has been tested with cold outreach leads, inbound inquiries, and voice messages.

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Key features

Multi-modal input Handles both text messages and voice notes. Voice messages are transcribed via OpenAI Whisper before being processed by the AI.