E-commerce assistant for Shopify & WooCommerce with GPT-4o, Gemini & RAG

🤖 Universal E-Commerce AI Assistant (Shopify, WooCommerce & RAG)

This powerful n8n workflow deploys a sophisticated, multi-talented AI chatbot designed to streamline your e-commerce and customer support operations. The AI assistant can intelligently understand user queries and route them to the correct specialized agent, whether it's for Shopify, WooCommerce, or general knowledge questions answered by a Retrieval-Augmented Generation (RAG) system.

This template automates responses to a wide range of inquiries, from checking Shopify order statuses with GraphQL to fetching product lists from WooCommerce, and even answering general questions by looking up information in a Pinecone vector database.

How It Works ⚙️

The workflow operates in a series of logical steps, starting from the moment a user sends a message.

1. 💬 Chat Trigger: The workflow activates when a user sends a message in the n8n chat interface. It captures the user's input and a unique session ID to track the conversation.

2. 🧠 Intelligent Routing: The user's query is first sent to a Router Agent powered by GPT-4o-mini. This agent's sole purpose is to classify the intent of the message and output one of three keywords: SHOPIFY, WOOCOMMERCE, or None of them.

3. 🔀 Conditional Branching: Based on the Router's output, a series of IF nodes direct the conversation down one of three paths: