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n8n templateFreeBy Rahul Joshi

Customer onboarding help requests (Typeform to Gmail & Sheets)

Description Automatically capture customer onboarding help requests from Typeform, log them in Google Sheets, validate email addresses, and send a professional HTML welcome email via Gmail. Ensures smooth onboarding c...

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Description Automatically capture customer onboarding help requests from Typeform, log them in Google Sheets, validate email addresses, and send a professional HTML welcome email via Gmail. Ensures smooth onboarding communication with audit-ready tracking and error handling. ๐Ÿ“๐Ÿ“ง

What This Template Does - Monitors Typeform submissions for new onboarding help requests. ๐Ÿ“ฅ - Logs all responses into Google Sheets with structured fields. ๐Ÿ“Š - Validates email addresses to prevent errors. โœ… - Generates professional HTML welcome emails with company branding. ๐ŸŽจ - Sends onboarding emails directly via Gmail. ๐Ÿ“ง - Handles missing or invalid emails with error logging. โš ๏ธ

Key Benefits - Streamlines customer onboarding request handling. โฑ๏ธ - Creates a centralized log for analytics and audits. ๐Ÿงพ - Improves customer experience with branded email communication. ๐Ÿ’ก - Reduces manual effort in follow-up and data entry. ๐Ÿ”„ - Ensures reliable handling of incomplete or invalid submissions. ๐Ÿ›ก๏ธ

Features - Typeform trigger for new form submissions. ๐Ÿ“ - Automatic Google Sheets logging of customer details. ๐Ÿ“ˆ - Conditional email validation before sending. ๐Ÿ” - Dynamic HTML email generation with customer details. ๐ŸŽจ - Automated Gmail delivery of welcome emails. ๐Ÿ“ง - Error handling node for missing/invalid email submissions. ๐Ÿšจ

Requirements - n8n instance (cloud or self-hosted). - Typeform API credentials with webhook permissions. - Google Sheets OAuth2 credentials with spreadsheet write access. - Gmail OAuth2 credentials with send email permissions. - Pre-configured Google Sheet for onboarding request tracking.

Target Audience - Customer success and onboarding teams. ๐Ÿ‘ฉโ€๐Ÿ’ป - SaaS startups managing onboarding inquiries. ๐Ÿš€ - Support teams handling product/service onboarding. ๐Ÿ› ๏ธ - SMBs looking for efficient onboarding automation. ๐Ÿข - Remote teams needing structured onboarding workflows. ๐ŸŒ

Step-by-Step Setup Instructions - Connect Typeform, Google Sheets, and Gmail credentials in n8n. ๐Ÿ”‘ - Insert your Typeform form ID in the trigger node. ๐Ÿ“ - Replace the Google Sheet ID with your tracking sheet. ๐Ÿ“Š - Map form fields to spreadsheet columns (ensure headers match). ๐Ÿ”— - Customize email HTML template with branding and company info. ๐ŸŽจ - Update sender email in the Gmail node. ๐Ÿ“ง - Test the workflow with a sample form submission. โœ