Categorize support tickets with Gemini AI, Typeform, and Google Sheets reporting

Transform chaotic support requests into organized, actionable insights automatically.

This intelligent workflow captures support tickets from forms, uses AI to categorize and analyze sentiment, stores everything in organized databases, and delivers comprehensive analytics reports to your team - eliminating manual sorting while providing valuable business intelligence.

🚀 What It Does

Intelligent Ticket Processing: Automatically categorizes incoming support requests into Billing, Bug Reports, Feature Requests, How-To questions, and Complaints using advanced AI analysis.

Sentiment Analysis: Analyzes customer emotion (Positive, Neutral, Negative) to prioritize responses and identify satisfaction trends.

Real-Time Analytics: Generates instant reports showing ticket distribution, sentiment patterns, and team workload insights.

Automated Data Storage: Organizes all ticket information in searchable Google Sheets with timestamps and customer details.

Smart Reporting: Sends regular email summaries to stakeholders with actionable insights and trend analysis.