Autonomous customizable support chatbot on Intercom + Discord thread reports

[Click here to access this Workflow for free](https://www.bonzai.pro/auth?action=buyPrice%2CpriNdDM5249).

---

Connect your own LLM-boosted chatbot to Intercom (f their overly priced FlN Agent), and stay in touch on Discord 

This workflow connects your Intercom chat system with your own AI Agent and sends a complete log of each conversation to Discord using threads. It allows you to run a fully automated support system while maintaining full visibility of the bot's behavior in real time.

For every new conversation in Intercom, a thread is created in a specified Discord channel. Each message from the user, the AI, and even manual human responses is logged to the thread, offering full traceability and transparency.

You also have fine-grained control over the AI agent. By simply clicking the ⭐️ star in Intercom’s UI, support agents can instantly pause or resume AI responses for a specific chat — no coding or config changes needed.

---

Requirements