Automated phone receptionist for scheduling with Twilio, ElevenLabs & Claude AI

Schedule appointments from phone calls with AI using Twilio and ElevenLabs

This n8n template creates an intelligent phone receptionist that handles incoming calls, answers FAQs, and schedules appointments to Google Calendar. The system uses Twilio for phone handling, ElevenLabs for voice AI and basic conversations, and n8n for complex scheduling logic—keeping responses snappy by only invoking the workflow when calendar operations are needed.

Who's it for

Businesses that need automated phone scheduling: service companies, clinics, consultants, or any business that takes appointments by phone. Perfect for reducing administrative overhead while maintaining a professional caller experience.

Good to know

Redis memory is essential—without it, the AI must reparse entire conversations causing severe lag in voice responses

Claude 3.5 Sonnet is recommended for best scheduling results

Typical response times: ElevenLabs-only responses <1s, n8n tool calls 2-4s