Automated GLPI ticket deadline alerts via Microsoft Teams

Overview

This n8n workflow provides an automated notification system that monitors tickets in GLPI (Gestionnaire Libre de Parc Informatique) and sends proactive alerts through Microsoft Teams when tickets are approaching their expiration dates. Key Features 🕘 Automated Scheduling

- Daily execution scheduled at 9:00 AM - Continuous monitoring without manual intervention - Customizable scheduling configuration

🎯 Intelligent Deadline Detection

- Automatic identification of tickets expiring within the next 2 days - Configurable date-based filtering criteria - Efficient processing of multiple simultaneous tickets

👥 Targeted Notifications

- Personalized alerts sent to specific technicians via Microsoft Teams - Automatic assignment based on ticket assignee - Structured messages with key ticket information

🔧 Complete GLPI Integration