AI-powered review sentiment analysis to Salesforce & Google Sheets with Decodo

What this workflow does

This workflow scrapes customer reviews from Trustpilot, analyzes them with AI, and keeps both Salesforce and Google Sheets automatically updated with customer sentiment insights.

It uses Decodo to reliably extract review content from Trustpilot, processes the text with OpenAI, and orchestrates everything using n8n.

👉 [Deocodo](https://visit.decodo.com/VOmXO6)

How it works (high level)

1. Reads Trustpilot review URLs and Salesforce Account IDs from Google Sheets 2. Scrapes Trustpilot reviews using Decodo 3. Uses AI to summarize sentiment, trends, and key positives/negatives 4. Generates two outputs in parallel

Outputs generated

1. Salesforce Account update The workflow updates an existing Salesforce Account by writing the AI-generated sentiment summary into a custom text field (e.g. recenttrendsummaryc).