Abandoned cart recovery for Shopify via Gmail, Google Sheets & Twilio (no-code)

Who is this for?

This template is ideal for solo store owners, eCommerce marketers, automation beginners, or anyone using Shopify and Gmail who wants to recover lost revenue without coding.

What problem does this solve?

Customers often leave items in their cart without completing the purchase. Manually chasing those sales is inefficient and inconsistent. This workflow automates the recovery process by sending emails (and optionally SMS) based on Shopify checkout activity.

What this workflow does:

- ✅ Detects when a Shopify checkout is created but not completed, - ⏳ Waits 1 hour, then checks if the cart was abandoned, - 🧾 Pulls cart contents and applies a fallback discount, - 📧 Sends a recovery email via Gmail, - 🕓 After 24 hours, you can optionally send an SMS or WhatsApp reminder via Twilio, - 📊 Logs each interaction to Google Sheets for tracking.

Setup:

1. Create Shopify, Gmail, Google Sheets, and Twilio credentials in your n8n instance, 2. Import the JSON workflow file 3. Replace the Shopify trigger with your store's webhook (set to “Checkout Create”), 4. Set your wait time (default: 1 hour), 5. Link your Gmail account and customize the email message, 6. (Optional) Link Twilio to add a multi-channel reminder, 7. Update the Google Sheets node with your own Sheet ID and headers.